Website Productive Shop, Inc.
Employer: Productive Shop, Inc.
Job Title: Account Executive
Job code: 62100 – Technical Sales Specialists – Wholesale Trade
Location: Etobicoke, ON
About the company:
Productive Shop is a B2B digital marketing consultancy that builds and optimizes inbound marketing strategies to help businesses get found online and attract their ideal audience. From strategic planning and web design to high-quality sales collateral, we help clients outperform their competition through results-driven solutions.
We are seeking a committed Account Executive who will serve as a revenue-focused client representative, responsible for acquiring new business and expanding strategic accounts with a focus on operational effectiveness.
Job duties:
- Close inbound leads and identify new B2B business opportunities.
- Develop and implement upsell strategies within existing client accounts.
- Build strategic growth plans for key accounts to maximize potential.
- Maintain an accurate CRM sales pipeline and forecasting data.
- Lead Strategic Leadership Team (SLT) meetings and maintain client relationships.
- Act as the main escalation point for client concerns to ensure retention and satisfaction.
- Collaborate with internal teams to ensure timely and high-quality service delivery.
- Provide feedback and coaching to Account Managers.
- Identify and support process improvement opportunities.
- Facilitate onboarding of new clients and manage associated tools and documentation.
- Maintain CRM data accuracy and distribute meeting action items promptly.
- Monthly recurring revenue (MRR) growth and upsell revenue
- Client retention and CSAT (Customer Satisfaction) scores
- Completion and effectiveness of SLT meetings.
- CRM accuracy and successful process implementation
- Lead conversion rates and commission earnings
Job Requirements:
- University degree or college diploma in Business, Marketing, Engineering, IT, Life Sciences, or a related field.
- Minimum of 3 years’ experience in sales, account management, or client development, preferably in B2B or digital marketing.
- Strong communication and interpersonal skills.
- Proven ability to develop and execute strategic growth plans.
- Proficiency in CRM platforms and managing sales pipelines.
- Excellent problem-solving and organizational skills.
- Ability to lead client meetings and handle escalations effectively.
- Leadership experience is considered an asset.
How To apply: hubresume20@gmail.com